Support
Get help
For help with any Tinker Creek Engineering app, email support@tinkercreekengineering.com.
Response time: we aim to send a first response within one business day (Monday–Friday, US Eastern time, excluding US holidays).
To help us help you, include
- The app name and your Atlassian site URL (for example,
yourcompany.atlassian.net) - What you expected to happen and what happened instead
- Screenshots and, if relevant, entries from the app's delivery log
Please don't email us webhook URLs, passwords or API tokens.
Documentation
Security issues
To report a security vulnerability, email security@tinkercreekengineering.com. We'll acknowledge your report within two business days.
Privacy and data requests
See our Privacy Policy. For data access or deletion requests, email privacy@tinkercreekengineering.com.